Taking Care of You

The biggest advantage that we have over our competitors is our level of communication, which has consistently been rated as stellar by our customers, and is the primary factor in us giving you a stress-free roofing experience and simply taking better care of you.

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We like to keep our customers in the loop, not in the dark, and we have many many ways of doing that, but here are a few you can look forward to by selecting Reggae Roofing as your preferred Roofing Contractor:

• 24/7 Customer Support - You will be assigned a Customer Care Representative from Reggae Roofing at the beginning of any project who will be available by phone or text at any time to answer any questions you might have about your roof project or the process. This is the first and biggest step to ensuring that you are constantly aware of how your roof is progressing.

• Daily Updates - Sometimes there is nothing new to report as everything is still pending. Still, at the beginning of each workday, Reggae Roofing will send you an email regarding the status of your project with the latest information so that you know if anything has changed and so that you, along with us, have the most recent information available.

• Paperwork Walkthrough - A trained Reggae Roofing representative will walk you through the bloated list of paperwork required by the City and the State to get your roof approved and completed. Whenever you need to sign anything, we will be available to walk you through the document so that you're aware of what you're signing off to.

• Photos of Progress - We receive photos from our workers on nearly a daily basis to update us as to the progress of the roof job. We figure, why wouldn't we share those photos with you? In this way, everything is as transparent as possible.

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All of these steps, and many many more are how we ensure that we're constantly taking care of you and making sure you're not stressed about your roofing job!